Vertbaudet Voucher Codes

History of Vertbaudet

Vertbaudet is a leading French clothing retailer, with a 40-plus story presence in France, which also specialises in mail order children's and baby clothes as well as nursery and bedroom furniture, furnishings and accessories and maternity wear. Vertbaudet was established in Tourcoing in France in 1963 and it was successfully launched in the UK in 1997.

The original concept of Vertbaudet's UK launch was to bring stylish, practical and affordable children's and baby clothing to the UK market in a catalogue shopping format, keeping prices low and offering credit accounts to customers for a quick and easy home shopping experience. Vertbaudet's website has since also become very popular with the UK home shopping market and often includes additional products and promotions that are not available in the 240-page catalogue.

Vertbaudet's aim is to provide good quality and durable clothing, accessories and furnishings for children and babies at excellent prices, and the company employs expert buying teams to source collections that are practical as well as stylish, to suit busy children on the go as well as their busy parents who are able to order for their families from the comfort of their own homes.

The Vertbaudet website features a news and events blog which is a good source of information and inspiration for family activities. The blog regularly features offers and competitions for children and busy young families and is worth checking out before shopping with Vertbaudet to make sure any relevant offers are applied. Vertbaudet regularly has applicable discount codes available online too and it's a good idea to see what is available before placing an order so that any savings can be made.

Brands

Vertbaudet offers a range of children's, baby and maternity clothing, as well as nursery and bedroom furnishings and accessories, all under its own Vertbaudet brand.

Departments

Vertbaudet has a range of online and catalogue departments, including:

• Girls 2-14 Years
• Boys 2-14 Years
• Baby 0-36 Months
• Shoes
• Maternity
• Nursery
• Baby Bedroom
• Child's Bedroom
• Sale

Opening Times

Vertbaudet is a catalogue and online only retailer. Online shopping is available 7 days a week, 24 hours a day. Order lines are open 7 days a week between 8am and 11pm. Customer service phone lines are open Monday to Friday between 8am and 9pm, and on Saturdays between 9am and 4.30pm.

Delivery Information

Free standard delivery is available on orders above a qualifying amount, which is subject to change depending on the special offer the company is currently promoting. The cost of standard delivery for orders below the promotional value is £3.99. Standard delivery of in stock items takes between 5 and 10 working days. Occasionally when items are out of stock an equivalent replacement will be delivered instead, which may be returned free of charge if it is not suitable.

Customers with a Vertbaudet credit account can select next day delivery for an additional £1.99 (on top of the standard delivery charge) which will be added to their account balance along with the cost of the order. If next day delivery is selected, in stock items for orders placed before 7pm will be delivered on the next working day, while orders that are placed after 7pm will be delivered the day after that. Non-credit account customers are not eligible for Verbaudet's next day delivery option.

Returns Policy

Unwanted resaleable items can be returned free of charge for up to 21 days after purchase. The easiest way to make a return is to request a collection by the courier who made the initial delivery, and returns can also be made via Royal Mail following the instructions on the delivery note. Customers can request returns at Vertbaudet online to send their items back for refund or exchange, or contact their courier direct to arrange collection. Exchanges can also be arranged by phone quoting the items details or catalogue number and arranging collection of the item to be returned.

Security & Reviews

Vertbaudet takes online payment security very seriously and uses the latest secure SSL encryption systems and technology during the payment process, verified by Verisign, giving customers peace of mind regarding protection of personal and payment data during their transactions. Vertbaudet customers can also apply for a customer credit account, which is subject to a credit check. Personal details are kept secure and the credit account is a good payment alternative for those eligible, who enjoy a quick and easy online or catalogue shopping experience with the option of spreading the cost and paying for their shopping once a month.

Vertbaudet has received largely negative reviews from customers on TrustPilot (https://uk.trustpilot.com/review/www.vertbaudet.co.uk), with an average review rating of just 3.5 out of 10. However, it is worth noting that customers are often only motivated to leave an online review of a store when they have experienced a problem, while many customers who were happy with the service they received may not do so.